Apple certification programs

Apple certification programs are programs created by Apple Inc. to verify an in-depth knowledge of various areas of Apple's products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers. Apple Hardware Certifications designed for individuals interested in becoming Apple service technicians, help desk, desktop support, or Macintosh consultants who need all-around experience in servicing Macintosh computers. It includes two separate certifications.

Apple Certified Macintosh Technician

This certification is for the repair and diagnostics of all Macintosh desktops, portables, and servers. This certification is required to perform warranted hardware repairs for an Apple Authorized Service Provider.

Required exams

* Macintosh Service Certification Exam (Prometric exam: #9L0-008)
* Mac OS X 10.6 Troubleshooting Exam (Prometric exam: #9L0-062) Apple Certified Desktop Technician

Previously, the hardware certification came in the combination of Apple Certified Desktop Technician (ACDT) and Apple Certified Portable Technician (ACPT), but has been combined into a single hardware certification. This certification also includes an extensive knowledge of Apple's operating system OS X 10.6 Snow Leopard including its installation, settings, troubleshooting, and applications.


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